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  • About the Café CVE28DM5NS5

  • What we like

  • What we don’t like

  • What owners are saying

  • Warranty

  • Should you buy the Café CVE28DM5NS5?

Pros

  • Consistent temperatures

  • Backlit interior

  • Custom-temp drawer

Cons

  • Smaller capacity

Part of GE Appliances' Café line—which emphasizes a bold, design-forward approach—this French door refrigerator is well-designed and feels great to use. Of course, there’s a cost for everything. If it’s within your budget, it’ll make a handsome addition to your kitchen. If not, the Frigidaire Gallery FG4H2272UF is another excellent French door fridge.

The Café CVE28DM5NS5 French door refrigerator earns strong points for design. Its sleek, modern exterior features recessed handles and a through-the-door water/ice dispenser. Inside you’ll find good storage options, consistent temperatures, and great crispers—all illuminated by smooth LED lighting along the back wall. There's also a separate deli drawer with a customizable temperature feature, perfect for chilling wine to the ideal temp without making your fridge too warm.

Our complaints about this fridge were fairly minimal: It costs slightly more than average per year to operate and there's a bit less capacity compared to other French door options, likely due to its in-door ice maker and water filter. Still, the full-depth fridge offers more cubic feet than a counter-depth fridge, and more thoughtful amenities than much of the competition.

About the Café CVE28DM5NS5

A shot of the Café CVE28DM5NBS5 French door refrigerator with its top doors open, full of groceries.
Credit: Café Appliances

There's a lot to like about the interior of the Café CVE28DM5NBS5, from its back-lighting to its great storage options—but the through-the-door dispenser does reduce into its overall capacity.

Dimensions: 69.88” x 35.63” x 34.25” (H x W x D) Usable space: 10.83 cu. ft. fridge capacity; 4.75 cu. ft. freezer capacity Finishes: Stainless steel with recessed handles, black with stainless steel door handles ($100 extra), white with brushed bronze door handles ($200 extra), platinum glass with recessed handles ($300 extra) Dispensers: Through-the-door hands-free dispenser for filtered water and ice (cubed and crushed) Café CVE28DM5NS5 manual and warranty

What we like

Temperatures in both the fridge and freezer are very accurate

Not every refrigerator can hit or maintain the temperature to which it’s calibrated, which is an obvious problem. If you’ve set the fridge for an ideal 37°F, it should stay there. In some fridges, temperature fluctuations caused by cooling cycles and regular use can put food into the danger zone of above 40°F, where bacteria can grow more quickly, even if the fridge is set lower.

Likewise, a freezer needs to maintain a steady 0°F to avoid freezer burn. Unfortunately, not all refrigerators actually hit or maintain the temperatures to which they’re calibrated.

Fortunately, this GE Café refrigerator was accurate and kept a consistent temperature. The fridge was able to get down to 37.7°F, within 1°F of the ideal temp. Better yet, temperatures didn’t really waver from there, staying within 0.3°F of the target.

The freezer was able to get down to 0.09°F, incredibly close to the 0°F goal. Once there, temperatures only shifted by a very minor 0.42°F. Keeping your food cool consistently is what makes a fridge a fridge, so we were pretty happy to see the Café CVE28DM5NS5 ace this test.

The backlight really emphasizes the luxury experience

The back-lit interior of the Café CVE28DM5NBS5 French door refrigerator.
Credit: Café Appliances

If you have a flair for dramatic lighting or simply like a nice-looking, well-lit fridge, the CVE28DM5NBS5 is the fridge for you.

The main refrigerator compartment is illuminated by an LED backlight, which we loved both for its practical and purely experiential qualities. Groceries in the CVE28DM5NS5 are lit with a bright, uniform light like they're taking professional headshots. On the practical side, it makes it easy to see everything in the fridge without worrying about overstuffed shelves blocking a solitary light bulb in the top center.

It adds a touch of class and makes the arrangement of your groceries seem more deliberate, even dramatic, even if your shelves are lined with haphazard pizza boxes and leftovers. It's really something that's best seen in person, so if you have a chance to see this on a show floor, we'd recommend checking it out.

The flex drawer is perfect for platters or chilling wine

A top-down shot of the Cafe CVE28DM5NBS5 French door refrigerator's flexible drawer.
Credit: Café Appliances

The flex drawer is located under the fridge, but above the freezer, and has its own temperature controls.

While flex drawers are nothing new, they're still rare, often relegated to higher-end refrigerators. In the CVE28DM5NS5, its flex drawer is its own separate compartment, complete with its own set of temperature controls. This makes it perfect for chilling food or beverages that you want at a different temperature than the rest of the fridge.

The controls themselves are also great: They're intuitive, responsive, and have a clear readout. This is honestly one of the better implementations of a flexible compartment that we've seen, so if this is a feature you find intriguing, this is likely a great fridge to buy.

The through-the-door dispenser is a great addition

The Café CVE28DM5NBS5 French door refrigerator's water filter compartment, open, showing the filter in place.
Credit: Reviewed / Kyle Hamilton

The Café CVE28DM5NBS5 has a replaceable water filter stored in its left door.

A good through-the-door dispenser is a staple of higher-end fridges, and the Café CVE28DM5NS5 doesn’t disappoint. The hands-free design is easy to use and the dispenser can handle water, cubed ice, and crushed ice. The dispenser also has a water filter, which lives behind a compartment in the left-hand door. It can be replaced easily.

It has great humidity control

It’s often overlooked, but a great fridge should have a strong humidity control system. You want your crisper drawer to keep moisture from escaping, so the fresh veggies in there don’t lose moisture and wilt.

Typically fridges don’t do a great job at this, which is why the Café CVE28DM5NS5’s good performance is so notable. The average refrigerator loses 0.2 grams of water per hour. The Café CVE28DM5NS5 managed to keep that loss down to 0.07 grams per hour, retaining humidity over twice as well as a typical refrigerator. Expect your veggies to remain crisp in the CVE28DM5NS5.

What we don’t like

There's less capacity than we’d expect

The Café CVE28DM5NBS5 French door refrigerator's ice maker.
Credit: Reviewed / Kyle Hamilton

The Café CVE28DM5NBS5 keeps its ice maker hidden in the left door, behind some storage. While it's a great feature, it does make the door a bit heavy and thick.

Everything has a trade-off, and the cost of having a great through-the-door dispenser is a lot less storage capacity than you’d otherwise have. We measured the fridge compartment at 10.83 cu. ft., which is quite a lot less than the stated capacity of 19.24 cu. ft.

This is typical for French door refrigerators—especially those with through-the-door dispensers. All the additional machinery required for the dispenser has to go somewhere, and French doors in particular tend to have more space dedicated to drawers, which are less space-efficient than shelves.

Energy costs are slightly higher than average

The downside of having incredibly consistent temperatures is needing to use a lot of energy to remove heat as soon as it’s introduced. Every time you open the door to grab something, the Café CVE28DM5NS5 kicks into overdrive to get everything cool again. While this is great for the longevity of your food, it does mean this isn’t the most energy efficient fridge, and it will cost you slightly more than average over the course of the year.

Unless you’re really trying to minimize your carbon footprint, however, the difference here isn’t likely to drive you away. On average, a refrigerator costs somewhere between $20 and $40 per year to keep operational. We estimate the Café CVE28DM5NS5 will run slightly higher, at just over $52 per year.

What owners are saying

A shot of the interior of the Café CVE28DM5NBS5 French door refrigerator, with its flexible shelf slid back to allow a tall bottle of white wine to fit.
Credit: Reviewed / Kyle Hamilton

The Cafe CVE28DM5NBS5 has a flexible shelf in its top right, which can slide under itself to allow taller items to be stored in front.

On thousands of reviews across major retailers, owners are giving it 4.5-4.6 stars out of five. Users really love its overall aesthetic, the auto-fill dispenser, and the storage layout. There have been no real negatives reported.

Warranty

The Café CVE28DM5NS5 has a limited one-year warranty for the entire appliance, which covers parts and labor. Additionally, the refrigerating system itself is ensured for up to five years. Typically, manufacturers only guarantee one year for parts and labor—given the CVE28DM5NS5’s price point, we’re really happy to see a longer warranty available.

Should you buy the Café CVE28DM5NS5?

If you can afford it and don’t mind trading some space for the through-the-door dispenser, the Café CVE28DM5NS5 is definitely a worthy purchase. It's a really good fridge, with some solid temperatures and good storage options (even if it's at a slightly lower capacity than we’d like).

If you’re looking for a great French door fridge that’s not quite as pricey, we’d recommend checking out the Frigidaire Gallery FG4H2272UF.

Meet the testers

Mark Brezinski

Mark Brezinski

Senior Writer

@markbrezinski

Mark Brezinski works on the Home Team, reviewing refrigerators, minifridges, dishwashers, washing machines, dryers, air conditioners, air purifiers, and fans.

See all of Mark Brezinski's reviews
Kyle Hamilton

Kyle Hamilton

Product Tester

Kyle Hamilton is a product tester at Reviewed, specializing in home appliances and technology.

See all of Kyle Hamilton's reviews

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